How Europe’s largest specialist retailer network is boosting customer loyalty and turnover with the help of the eworx Marketing Suite
SPORT 2000, one of Europe’s leading specialist retailer networks with hundreds of sports shops across the continent, has used the eworx Marketing Suite (eMS) to automate and optimise its newsletter communications with 110,000 subscribers, B2B partners and employees. With targeted content and value-added campaigns, the company has been able to strengthen customer loyalty in the long term and increase revenue in a targeted manner.
For seasonal promotions, SPORT 2000 reaches its international subscriber group at the perfect time thanks to AI-optimised sending times. The integration of the eworx solution into SPORT 2000’s CRM system and online shop enables effective communication that complies with the GDPR. Through precise campaign monitoring, the SPORT 2000 team has succeeded in continuously improving the newsletter’s performance.
As a result, SPORT 2000 has established its newsletter marketing as its most profitable sales channel with a high cost-benefit ratio.