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DORA - Security and compliance
With eworx, you are secure, compliant, and independent.
The new EU regulation DORA poses major challenges for banks and insurance companies: it introduces strict security and compliance requirements as well as complex audit obligations for IT service providers. eworx offers you an independent, DORA-compliant solution that minimizes regulatory risks and maximizes your IT security.
What is DORA?
And what does it mean to you?
DORA (Digital Operational Resilience Act) is an EU regulation that requires financial and insurance companies to secure their IT infrastructure against cyber risks. A key aspect is risk minimization when using external IT service providers such as cloud providers.
For you, this means
- Increased auditing and documentation requirements for IT service providers
- Strict security and emergency strategies
- Regular IT risk assessments
Challenges
related to external service providers
As a financial company, you must ensure that your IT service providers also comply with DORA regulatory requirements. This also applies, for example, to external cloud providers who work as subcontractors for your company. Globally active (US) cloud providers in particular can pose challenges with regard to DORA:
- Increased audit effort: Strict audits and compliance evidence required for third-party providers
- Data protection risks: GDPR and DORA compliance are often difficult to ensure (potential access to your sensitive data)
- Dependence on global corporations: Limited control over critical IT infrastructure
- International cloud providers often offer standardized solutions with limited customization options.
eworx - Your solution
for a DORA-compliant IT infrastructure
With our independent, GDPR- and DORA-compliant IT infrastructure, you can reduce regulatory risks and increase your IT security.
✅ Independent IT infrastructure:
No dependence on global cloud providers
✅ Easy compliance:
Requirements: Minimization of regulatory audit effort
✅ Maximum security:
GDPR-compliant data storage in Austria
✅ Personal support:
Through direct contact persons and tailor-made solutions
✅ Efficient emergency and resilience strategies:
eworx meets all DORA requirements for IT security
Your benefits
Minimization of regulatory risks
Reduced compliance costs thanks to an independent IT infrastructure
Full control over your IT security
No risk from subcontractors or external cloud providers
Greater operational resilience
DORA-compliant emergency and backup strategies are integrated directly into eworx.
Transparency and easy auditability
Clear evidence of IT security and data protection without additional audit processes for external cloud providers
Cost efficiency through reduced external testing costs
Elimination of additional certification and security checks for cloud subcontractors
Find out more now
and implement DORA-compliant IT security!
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Frequently asked questions
The Digital Operational Resilience Act (DORA) is an EU regulation that strengthens the digital resilience of financial institutions. It requires organisations to manage ICT risks, monitor third-party providers and ensure business continuity. Email and customer communication platforms are part of this regulatory landscape and should support your compliance strategy.
Yes. If an email marketing platform is used to communicate with customers, partners or members, it becomes part of your ICT ecosystem. Financial institutions must assess whether their service providers meet DORA requirements regarding security, operational resilience, transparency and risk management.
The eworx Marketing Suite helps organisations reduce operational risk through secure infrastructure, hosting in Austria, GDPR compliance and transparent operations. Our independent European infrastructure and direct support simplify vendor management and support your compliance processes.
All customer data is hosted in secure Austrian data centres. This gives organisations greater control over their data, supports GDPR compliance and simplifies governance compared to providers relying on global hyperscale cloud infrastructures.
European providers offer stronger data sovereignty, transparent operations and local expertise. With eworx, your organisation benefits from Austrian hosting, direct support and an infrastructure designed to help regulated organisations meet European compliance requirements.
The platform is ideal for banks, insurance companies, investment firms, payment service providers and other regulated organisations that require secure customer communication, high availability and simplified compliance with DORA and GDPR.
Yes. The eworx Marketing Suite integrates with leading CRM systems and business applications through APIs and connectors. This enables consistent customer communication while keeping your existing processes and data flows intact.
Unlike many SaaS providers that depend on multiple cloud subcontractors, eworx operates its own infrastructure. This reduces dependencies, increases transparency and simplifies the assessment of ICT service providers as required under DORA.
Yes. Our team provides transparent information about infrastructure, security and operational processes to support your internal governance and audit activities. This helps organisations document their ICT provider landscape more efficiently.
The best way is to schedule a Live Demo with one of our specialists. We will discuss your regulatory requirements, existing infrastructure and communication processes and show how the eworx Marketing Suite can support your DORA and GDPR compliance objectives.