You’ll receive personalised support with any queries you may have regarding the eworx Marketing Suite. Our support team is here to assist you with everything from set-up and newsletter designs to marketing automation, integrations and bespoke requirements. Together, we’ll find the right solution to help you achieve your marketing goals efficiently.

You can seek advice on a range of topics, including newsletter templates, corporate design customisation, marketing automation, CRM integrations, event marketing, WhatsApp newsletters, accessibility, recipient management and technical queries. Customised developments and optimisations are also included in the scope of services.
 

We develop professional newsletter templates that are tailored to your corporate identity and work reliably across various email programmes and mobile devices. We place great importance on user-friendliness, reusability and high-quality presentation. On request, we’d also be happy to assist you with creating your email campaigns.

Yes. Once created, content, images and text can usually be edited without any programming knowledge. This gives you flexibility and allows you to create and send future campaigns yourself.

The eworx Marketing Suite can be integrated with various CRM and third-party systems. This enables the automation of recipient data, forms and marketing processes, and allows existing systems to be linked together efficiently.

Working alongside you, we implement marketing automation solutions tailored to your needs. We support you in setting up and optimising automated campaigns – for example, for welcome sequences, event communications, lead nurturing or personalised email series. This saves you time and helps you create relevant customer experiences.

Existing newsletters can be specifically optimised for accessibility. We analyse existing newsletters and help you make them accessible and user-friendly. This includes, amongst other things, a clear structure, sufficient contrast, understandable content and good usability across different devices.

The eworx Marketing Suite enables you to efficiently manage invitations, reminders and follow-up campaigns for events. Through automation and personalised content, participants can be targeted effectively and processes can be significantly streamlined.

We are also on hand to assist you with any technical queries relating to professional email delivery. This includes, for example, setting up sending domains, authentication methods and optimising deliverability.

Once you have made your enquiry, we will discuss your requirements with you and develop a suitable solution. Depending on the project, we will support you with the planning, implementation, optimisation or long-term management of your marketing activities – providing a personalised and practical approach.

Our service is aimed at companies, organisations and public bodies that wish to take their newsletter, event or omnichannel marketing to the next level in a professional manner. Both smaller teams and larger marketing departments benefit from personalised advice and technical support.

Professional email marketing involves much more than simply sending out newsletters. Personalised support helps you to develop strategies, optimise processes and resolve technical issues quickly. This enables you to run campaigns more efficiently and achieve better results.