English
Support

You can rely on us. 
Our services.

We not only offer a professional digital marketing platform with top networked products, but also the high-quality service to go with it. Our experts are happy to advise you, offer assistance and work with you to develop individual solutions – tailored to you and your company.

Service

Full service in one package.

High quality service and individual
solutions from our experts for your company.

Full Service.
In one package.

The experts in Service & Account Management are at your side – no matter whether it’s about questions, current challenges or new projects, we will try to get the best out of your email marketing together with you. We provide you our know-how and expertise, without any extra costs.

support

Support on all channels

Beside our main channels phone, e-mail and live-chat, we are also happy to take the time for personal and virtual advice (MS Teams).

 

languages

Service in English and German

It doesn’t matter, if you have a regional, national or international business. With employees all over the world or in german-speaking countries. Our experts are at your side, in englisch and german.

whitepapers

Whitepapers

Our experts summarized the main functions of the eworx marketing suite in so called whitepapers. You have the best guidance, even outside of our service-hours.

Aktuelle Studien

Latest studies

You don’t know, if your campagnes perform good or bad? With our e-mail-studies, which you can easely order online, we offer you a free and compact overview of the latest email-marketing key figures in your branche.

updates

System-Updates

Don’t miss any news. We keep you informed about latest updates of our eworx marketing suite and give an overview about the most important changes.

You want more?
We offer more.

Outside of our full service package, we are also happy to offer additional services tailored to your personal requirements or current situation. Benefit from our extended range of services.

CI-Adaptions

Your e-mail campagnes should be recognized and be assigned to your company by your subscribers. For that, we offer flexible templates for individual CI adaptions, so your campaigns match your companies CI style.

Import of subscribers

A neat data quality of your subscribers ist one of the most important things in e-mail marketing. To ensure that your maintained data is correctly integrated into our system, we are happy to offer assistance if you have any questions and, if necessary, we will also be happy to import your recipients for you.

Creating forms and workflows

Beside the dispatch of newsletters, our eworx Marketing Suite offers also the opportunity to create individual forms and automations (workflows). As a service we offer you to create your first forms an workflows for and with you. 

Trainings and workshops

You are only at the beginning in the eMS or you want to deepen your existing knowledge? You heard about the term e-mail marketing, but don’t know exectly where to use it? Our wide range of trainings will answer all your questions. Use our expertise and become a marketing professional.

Overview of our trainings and workshops:

  • Creation workshop: Get started with our eworx Marketing Suite. We show you how you to create the right campagnes, fill them with content and send them to your subscribers.

  • Subscriber workshop: Learn everything about the right subscriber management in the eworx Marketing Suite. From importing to processing existing subscribes.

  • Event workshop: From the creation of your first event, through registration management with event forms, to the finished implementation. We’ll show you how to plan your event with events.

  • Forms workshop: Create the right form for the right occasion. (Survey, Change of data, …)

  • Automation workshop: Automate your e-mail marketing and create matching trigger mails for your campaigns. By using workflows of the eMS, everything is possible.

  • Strategy workshop: You already using the eMS and want to deepen you knowledge in statistics and subscriber management? For that the strategy workshop is the right choice.

  • Content workshop: The word content not only means textuel content. There are many aspects to creating campaigns, and we’ll all go through them with you. The workshop contains the following: „Real“ markeing – no spam, no advertise, personalization, appealing campaigns, technical details – e-mail clients, appearance of content and delivery quality.

    High quality.
    With individuality.

    We define ourselves not only through high quality of service and a user-friendly digital marketing platform, but also through a high degree of individuality in dealing with your current requirements.

    Individual programming of templates

    You want an individual newsletter template that stands out from the crowd and reflects your company’s CI? Our developers will give you advise and create a professional looking template design according to your wishes. From conception to the finished implementation. Current newsletter examples

    Realizing your ideas and wishes

    We try to continuously adapt our system to the current needs of our customers. You have ideas or wishes that make our platform even more userfriendly and modern. Our experts will be happy to check them for feasibility.

    Integration of interfaces

    Our amount of interfaces offers many possibilities to integrate the eworx Marketing Suite into your system. The API is available to you both as a SOAP and as a JSON web service. Our experts will support you by implementing your individual interface. Get to know the possibilities

    You have questions?
    We are happy to help.

    You have questions about our eworx Marketing Suite – we have the right answer to your request. Our experts are available to you during service hours.

    Service hours:
    8-12 a.m. and 1-5 p.m., Mo – Thu
    8-12 a.m. and 1-4 p.m. on Fr

    T +43 7289 20072 200
    E service@eworx.at

    Your marketing under control. 
    With the eworx Marketing Suite.

    mailworx

    Email marketing 

    Professional newsletters that reach your recipients well and, above all, securely – with targeted e-mail campaigns. 

    messaging

    SMS marketing 

    Launch attention-grabbing campaigns directly via SMS and reach your customers effortlessly – with personal messages. 

    events

    Event management 

    Sophisticated functions facilitate the organization of events of any size – clear the stage for your events.